Web service is one of the marketing service which is intangible. It is a growing industry and provide big profit. Some big companies like Amazon & Ebay are place where customers can purchase their products online in a faster and convenient way. I am a shopaholic. I like to shop on ebay. It offers unique products and provide great service. Whenever I make a purchase, I am able to keep track of my product. I pay the product using Paypal without human involvement. After I receive the product, the buyers will ask for my feedback and comments on the product. It is a great way to improve the quality of the products and manage defects. In conclusion, I think online service is convenient, fast, time saving.
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